MagnoliaMs
senior
Re: This is my story
You know--someone could be praticing good medicine but if the patient is feeling left out and confused, the stress and annoyance are problems in themselves. Communication and empathy are important emotional factors in patient care--at least to me as a consumer of health care.
Poorly managed practices are a pain in the butt to a patient--you know--the ones where time of appt. mean nothing (allowing for emergencies), where lab results are not reported in a clear and timely manner, when one feels unimportant and disregarded and more like a "disease" than a person---where access is limited even in urgent situations--where grunts and terse answers take the place of logical user friendly explanation--and on and on---
You are important Janet--and deserving of and entitled to certain rights and expectations as a patient! :cat-kittyandsmiley:
You know--someone could be praticing good medicine but if the patient is feeling left out and confused, the stress and annoyance are problems in themselves. Communication and empathy are important emotional factors in patient care--at least to me as a consumer of health care.
Poorly managed practices are a pain in the butt to a patient--you know--the ones where time of appt. mean nothing (allowing for emergencies), where lab results are not reported in a clear and timely manner, when one feels unimportant and disregarded and more like a "disease" than a person---where access is limited even in urgent situations--where grunts and terse answers take the place of logical user friendly explanation--and on and on---
You are important Janet--and deserving of and entitled to certain rights and expectations as a patient! :cat-kittyandsmiley:
United States
...

...I have been beating myself up ever since.