Takes two attempts to load pages.

[RichardRobins]

I have been looking into it yes, however what is troubling as its affecting only a few members, where a server error is normally atleast somewhat consistent.

It could be related to geographic location, however i am not sure if the location is something you share

does it happen when clicking any link? or only when opening several at once etc?

 

[jerseychick]

It happens when I click on any link anywhere in the forum.

 

[RichardRobins]

does that include software generated links (aka links to thread) and user created? aka links posted by members

 

[jerseychick]

Yes

 

[jerseychick]

RichardRobins; You can go into the web server error log and look for the error 500.

 

[RichardRobins]

I don't have server log access yet I will pass on the request

 

[Josephine]

It happens to me randomly. It happened when I just tried to open this thread from New Posts. Had to do it three times before it took.

 

[jerseychick]

Still happens all the time to me. RichardRobins; have you found out what is causing it and how to remedy it yet?

 

[bottomshollow]

Just happened to me trying to see what was going on here. It could be happening to others who are not reporting it.

 

[RichardRobins]

Roman is looking into it

 

[jerseychick]

 

[kneeper]

thanks, I'm having that issue too.

 

[jerseychick]

RichardRobins; Wondering if any progress had been made. It's extremely bad tonight, it takes me three tries to get to posts and threads.

 

[RichardRobins]

I'm still awaiting word from
Server techs, as it's not affecting everyone (rather only a few) its hard to pin down the exact cause of it

 

[Jamie]

I would bet that it's impacting a lot of people. They just are reloading the page and not reporting the problem. I can understand it might be difficult to find the problem, though, since it doesn't happen every time. Have you been able to duplicate the problem, Rich?

 

[Celle]

I would bet that it's impacting a lot of people. They just are reloading the page and not reporting the problem. I can understand it might be difficult to find the problem, though, since it doesn't happen every time. Have you been able to duplicate the problem, Rich?

Yes, I am one of those. It's only been happening randomly, but at least once or twice every session I am on BoneSmart. I've just been hitting the Reload button and on the reload i get to the page.

 

[RichardRobins]

Sadly i can't replicate, but i have passed it on to the server side of the team

Hopefully we will get it sorted today

 

[Jamie]

Thank you!!

 

[jerseychick]

RichardRobins; any luck getting it figured out? It's happening all the time tonight and some times it takes me three attempts to get to a thread or post.

 

[bottomshollow]

At least three times in the past couple of days it has taken me to the Joint Replacement page rather than the blank white space. It has been particularly annoying today.