Pat, this really is the best practice. For anyone who doesn't know, you can quickly copy all your message text with these two keyboard shortcuts:I have retrieved them before by going back, but I always copy before I hit send now, just in case.
- CTRL + A (this selects all the text)
- CTRL + C (this copies what you have selected)
These are shortcuts for a PC. Not sure about MAC. But do that before you click 'Submit' and you'll have your message copied just in case something goes wrong.