BoneSmart® Hip / Knee Replacement Forum
Joint Replacement Patient Advocacy
and Online Community

Forum rules and warning protocol

Discussion in 'Forum Rules and Staff' started by Josephine, Jul 14, 2011.

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  1. Josephine

    Josephine FORUM ADMIN, NURSE DIRECTOR Administrator
    Thread Starter

    Member Since:
    Jun 8, 2007
    Age:
    77
    Messages:
    80,494
    Gender:
    Female
    Location:
    The North
    Country:
    United Kingdom United Kingdom
    BoneSmart Forum Rules

    We want all members to be comfortable posting on BoneSmart. Our goal is to provide a forum where hip and knee replacement patients can receive unbiased, helpful information regarding surgery and recovery.

    We try to keep the forum a positive and safe place for our members to talk about their questions or concerns and to report successes with their joint replacement surgery. While members may create as many threads as they like in a majority of BoneSmart's forums, we ask that each member have only one recovery thread. This policy makes it easier to go back and review history before providing advice.

    We would also bring to member's attention that it is not permitted to use multiple tagging in posts. The reasons for this are very clearly explained in here Multiple tags or alerts being used in posts


    We reserve the right to update or amend these Rules at any time without notice.
    While not changing the content of messages, we also reserve the right to edit posts for various reasons to keep the content easy for everyone to read.

    Please report any abusive or inappropriate posts, comments or messages.

    1. Peace and harmony of the forum

    Members and staff should conduct themselves at all times with respect and honesty. Posts, answers and comments by members on the forum should be designed to supplement, not to replace medical advice. Disruptive posts may result in the poster being subjected to a “time out” suspension of 24 to 48 hours without warning

    a. The staff reserves the right to edit or delete any post or comment they judge inappropriate without notifying the author. Comments that cause alarm, harassment or distress to another member or the staff, whether or not intended by the poster, may be removed. The member may be informed of the reason the content was modified and invited to rewrite it

    b. Should a member be considered disruptive, staff may elect to limit access or privileges within the forum or to remove the person from membership temporarily or permanently. An explanation may be provided

    c. Do not make off-topic posts in someone else’s thread that could cause the thread to be derailed from its original subject or that is off-topic to the forum. Friendly banter or chit-chat may be excluded from this requirement at times

    d. Respect the privacy of others. Do not post others’ phone numbers, addresses, photos, etc. without permission. As a matter of personal security, do not post your own details such as email or residential addresses or use your actual name as your BoneSmart username

    2. Flaming, trolling and personal attacks

    a. Do not make attacks on another member or the staff, including comments of a personal, racial nature, ethnic or gender-based insult or slur. Personal attacks also can also be defined as derisive or inflammatory comments directed at an individual, also known as “flaming.” If you find yourself disagreeing with a post, criticize ideas, not the poster

    b. Do not use BoneSmart as a platform for campaigning on any issues related to the forum or its sponsors

    c. Trolling is making numerous posts of a frivolous or meaningless nature just to be deliberately annoying or insulting to the members of the forum. Don’t make posts that purposely try to get folks riled up. Instead offer support, information or details about your personal experience with joint replacement surgery


    3. Posting offensive or illegal material

    a. Do not post pornographic or sexually explicit images or comments. When posting photos of surgical scars or xrays, take care to edit them in such a way that they are not offensive to others

    b. Despite the modern tendency to make normal use of certain “cuss” or swear words, we prefer not to permit this on BoneSmart. Ours is an international forum and we will make every effort to keep things “clean” for our members. We use a profanity filter to catch and replace commonly used words. Do not try to go around the filter by employing creative typing alternatives to profanity. Posts containing profanity or “go around” words will be edited or deleted by the staff. The member may receive notification regarding this action.

    c. Do not post on topics that are liable to encourage others into illegal activity

    Addendum June 30, 2018
    Discussion or mention of illicit or recreational drugs in any form is specifically forbidden on this forum. Bonesmart is aware that there are ongoing studies and changes in legalization occurring in some areas in regard to the medical benefits of these substances. However, this is an INTERNATIONAL FORUM and we have to take into account that is still illegal in many states and countries. This includes substances such as can-nab-is, C-B-D and other similar items.
    d. Do not breach copyright rules by placing documents or images onto BoneSmart unless you have permission from the originator. You can post excerpts (20% or less) from a document with a link to the full text. If you post a link, please at least explain briefly what people can expect to find if they click on the link. Links without such an explanation may be deleted. BoneSmart cannot be held responsible for the content of external websites

    4. Spamming

    a. Any post, comment or information placed in a post or signature that is considered to be advertising or an appeal for money will be edited or deleted at the discretion of the Admin team

    b. Do not solicit members to other websites, forums or social media for your own purposes either via posts or Personal Messages (PMs). Injudiciously doing this for purposes not in the best interests of BoneSmart may incur a summary ban.

    c. Do not ask members to participate in studies, interviews, or other types of projects not associated with BoneSmart without approval from the administrative staff.

    d. Certain links may be permitted in a member’s signature or profile to personal websites or blogs. These may be evaluated by the staff on a continuing basis to ensure they are not commercial in nature

    5. Professional/medical advice or information versus personal experience

    a. People posting on the forum other than designated staff members should not be assumed to be health or medical professionals. Members may not declare or imply that they have a medical qualification or display a medical or paramedical designation in their username, signature or avatar.

    b. Members should not post medical advice or information unless they are professionally qualified and have verified their professional standing or experience with the BoneSmart administrative staff beforehand. Such an application will not be considered until a person has been a member for at least six months and has a minimum of 50 posts in the hip or knee forums

    c. Members posting on BoneSmart should only post information which is true and correct to their knowledge and experience meaning that details pertaining to your particular surgery and recovery are always welcome.

    d. BoneSmart does not permit discussion about recalled implants or lawsuits in connection with recalls. This is not the purpose of the forum and such topics will be summarily deleted.

    6. Personal Messaging (PMs)

    BoneSmart has the capability for members to send Personal Messages (PMs) to one another that are out of the public view. Up to five people can be included on a personal message if desired. We encourage members to post surgery or recovery information as much as possible on the public forum so that the topics discussed can benefit all the members and guests of BoneSmart. Personal messages are intended for social topics, photo exchanges, and chatting and may be subject to periodic review by senior administrative staff.

    a. Do not use the Personal Messaging feature of the forum to circumvent the rules of the forum or instructions given by staff, nor to harass or pester another member

    b. BoneSmart cannot be held responsible for the content of Personal Messages or the outcome of any action taken as a result of any such message. If members choose to make contact via email, telephone or in person, BoneSmart cannot be held responsible for any outcome of such communication

    c. It would be helpful if recipients of PMs containing harassment or spam or any other unacceptable content would report them so they can be appropriately dealt with

    7. Moderator or administrative actions

    a. Do not discuss reported posts or administrative actions pertaining to your membership on the forum or the membership status of others, either directly or by inference. Do not discourage others from using the report feature of the forum

    b. Administrative actions are final and there is no appeals process for an action taken

    c. If you have been previously banned from the forum, you may not try to circumvent the ban by creating a secondary (sock) account in BoneSmart.

    Any member who posts on behalf of a banned member may themselves incur penalties including banning


    You might also benefit from familiarising yourself with the rules of good "netiquette" which you can find here Forum etiquette: being polite when posting
     
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  2. Josephine

    Josephine FORUM ADMIN, NURSE DIRECTOR Administrator
    Thread Starter

    Member Since:
    Jun 8, 2007
    Age:
    77
    Messages:
    80,494
    Gender:
    Female
    Location:
    The North
    Country:
    United Kingdom United Kingdom
    Warnings Protocol

    First contact will be by pm which will not appear on your record and will accrue 0 points
    1st warning - 10 points
    2nd warning - 40 points + one month's suspension

    3rd warning - 50 points+ permanent ban



    Please note:
    - points are accumulative and never expire

    - when a member accumulates 50 they will automatically get a suspension from the site for one calender month
    - when they accumulate 100 points
    they will be permanently banned and ‘permanent’ will mean permanent.

    - failure to respond to staff contacts in a timely manner will earn the member 5 points



    Warnings will require the input of Jamie and/or Josephine before being finalised.

    Summary bans will be applied without notice to members for egregious behaviour and will only be carried out by Josephine or Jamie.

    "Time out"suspensions of 24/48hrs will also be applied without notice to members who engage in disruptive behaviour and will be carried by any admin or moderator for the purposes of a cooling off period.


    For the benefit of members: please note that we have a small team of advisors who are not moderators and have no official staff functions. Their only remit is to discuss certain issues with the staff and offer opinion and suggestions and join in decision making in reports in which there has to be a consensus of at least three like minds before any action is taken.
     
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    Last edited by a moderator: Apr 26, 2014
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