Staff member since Feb, 2009
- Mar 24, 2008
- United States
@patient 99.....I hope you realize that all of our staff here on BoneSmart cares about ALL BoneSmarties - both new and old members. We always want to know when someone is doing well (success stories) or having a bit of a problem. It's true that the BoneSmart forum is growing and it now is pretty much impossible for Jo and me (or any of the staff) to read each and every post every day. But, we recognize that our older members may need to chat with us now and then as well as the newbies.It happens on BS too actually. Newbies get a lot of support from Management, but as time passes it decreases. It has too, otherwise Management would have to get bigger and bigger.
Any time you want to get our attention, just use the tag feature! That is where you type in the "at sign" @ before the username of the person you want to tag. Like...... @Jamie .... You'll know the tag works when you post your reply and see the tag turn blue and underlined. The tagged member gets an alert and can go right to the post where you placed the tag. Please don't hesitate to use this feature!
Also, we have added staff consistently each year since the forum is growing and we need help finding posts that need staff attention. As you know, many of the posts are members chatting amonst themselves and helping each other, which is something we certainly encourage! But Jo and I routinely discuss how we can best continue to provide the direct support our members want and need. If you have any suggestions, we'd be happy to hear them!
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