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Newwoman

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Feb 20, 2008
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Chillicothe, Ohio USA
Heh friends,
I need help from someone. I have a hp media center computer connected to a gateway monitor and I just moved it upstairs to my sewing room. When I connected everything back up the computer comes on but the monitor says no signal in a box with the initials RGB below it. I've connected the monitor to my laptop and it works fine. I hate computers anyone got any ideas for me please!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cathy
 
Did you try powering everything down, unplugging and replugging in the monitor while everything is off and then powering up again? That would be the first thing to try....simple as it is. This monitor was working with the CPU when you had it hooked up before, right?
 
Is this a new monitor? I had some issues at work (HP) and the solution was a VGA monitor cord instead of DVI. That could have something to do with it. If you give me the serial number and model of both in a PM with your name, etc. I will be happy to see if I can get you some help from HP.

That goes for anyone who has issues with HP products. I'll do whatever I can to retain customers!
 
I'm thinking that the monitor thinks it should be accepting input from 3 cables an R a G and a B (the three primary colors) and your computer is wanting to drive the thing through this 15 pin cable. You may have bumped some configuration switch in the move or it may have turned on an changed because it was searching for some input. So I would see if you can find a button on the monitor which might say input source or something and try pushing it with everything connected and see if it eventually works.

I was a computer guy who retired 5 years ago so I've lost all competence but can still guess better than half them stinkin kids.
 
Cathy, let me know if EDK's suggestion works before I start working this through HP. Okay?
 
Okay Skeet and EDK I've found the button on the side of the monitor that says input and when connected to my laptop I have pushed the button until it says VGA and I get a picture. I then connect it to my HP computer and it goes back to the screen saying No Signal RGB. Now what? This has me totally baffled, please help any way you can as I don't know what to do.
Thanks
Cathy
Oh and I do have a stickin big fat monkey of a cold, thanks to the grandkids or better yet their parents.
 
Chapter 5
Recap of lessons of previous episodes:

Sounds like the monitor defaults to RGB mode whenever it doesn't sense
an input. Since you can drive it with your laptop we have to assume the
monitor is OK. From your first message I infer that these two things were
connected before and working just fine. So I'm assuming something something
happened in the gateway when the move occured. What I'm taking a bit of
time saying is that it gets complicated from here and you might not want to
proceed unaided.

Things you might try but they are all of limited likelyhood. If the EGA adapter is a
separate card you might try reseating the card in the computer. You could find
the "Device Manager" in the system control panel under hardware and envoke it.
Look down the list for "display" and see if there is an option to "Run Diagnostics".
....

So you might want to punt and look for help, you may need to buy an external
video card for the machine which will essentially add a 2nd video port which
you can use instead of the offending one.
 
Let me see if I can get you some help. I'm not sure how much we can do since the monitor isn't HP, but I'll do what I can.
 
I'm with you Skeet what?????????????????????????????
Just kidding, I did search the internet before posing this question and there was some things out there concerning replacing video cards. Here is where it gets scary I am afraid to open up the computer. God only knows what I could do to it.
Cathy
 
If you purchase a video card, make sure you know the make and model of your computer and your monitor before you go to the store. The video card comes with instructions. I've changed them out before, so you can do it.
 
If there was a way to hook up another monitor so you can see what you are doing, you may want to try unstalling and then reinstalling the driver for the monitor.
 
If you can uninstall the driver shut the puter down then hook up the ailing monitor and restart and hopefully windows will find the proper driver! What do you think Skeet?
 
Or do like me...go out in the garage, get a hammer and beat the **** out of it..If you can't nail it, glue it, cut it or screw it, I can't mess with it.
 
I know this is really bad but I'm kind of leaning towards Doug's solution. If the stupid thing wasn't so expensive I would put it in my driveway and run over it about 5 times.
I have got to get this thing working.
Cathy
 
Well, Doug does have a solution, but I think you want different results.... I'd try to drivers before buying a new video card. Always go the free route first.
 
Skeet, you are such a sweetie thinking about this stupid computer when you have that big fat monkey knee tonight.
I'm sure it is going to be okay with your knee and my computer. At least that knee is titanium right, that makes you like superwoman and kryptonit(sp) is the only thing that can take you down certainly not a dog.
Cathy
 
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