I'm scheduled for a right THR on 12/21. Pre-op is tomorrow, 12/7 and I have an appointment with the surgeon the following day.
It hasn't been the best experience thus far in that I have received a number of mixed messages from KP, requiring me to follow up with more emails and phone calls. I have suggested that they develop a patient advisory group or assign some sort of ombudsman or nurse navigator to the patient the minute they decide to have surgery. Having to figure out all of the specifics, along with the realization that the health organization doesn't have their act together, is stressful and unnerving. Phew.
It hasn't been the best experience thus far in that I have received a number of mixed messages from KP, requiring me to follow up with more emails and phone calls. I have suggested that they develop a patient advisory group or assign some sort of ombudsman or nurse navigator to the patient the minute they decide to have surgery. Having to figure out all of the specifics, along with the realization that the health organization doesn't have their act together, is stressful and unnerving. Phew.